Right of Withdrawal
Right of Withdrawal
Right of Withdrawal policy created and supplemented via sample form Federal Ministry of Justice
Withdrawal
You have the right to withdraw from this contract within 14 days without giving reasons.
The withdrawal period is 14 days from the day:
- in the case of a contract of sale: in which you or a third party designated by you, who is not the carrier, has taken possession of the goods.
- in the case of a contract for several goods ordered by the consumer as part of a single order and which are delivered separately: on which you or a third party designated by you who is not the carrier took possession of the last goods.
- in the case of a contract for the delivery of goods in several instalments or pieces, in which you or a third party designated by you, who is not the carrier, has taken possession of the last partial shipment or piece.
- in the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party designated by you who is not the carrier has taken possession of the first goods.
In the case of several alternatives, the most recent point in time is decisive.
Exercising the right of withdrawal
To exercise your right of withdrawal, you must inform us:
MotoCycle Equipment Thiele [MCET]
Röhrborngasse 24
60388 Frankfurt am Main
Germany
Owner: Thomas Thiele
telephone: +49 173 28 22 6 55
E-Mail: info@mcet.de
of the revocation.
You can also electronically complete and submit the sample withdrawal form or other clear statement on our website [https://mcet.de/eshop]. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation."
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the low-cost standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us [MCET Thomas Thiele] without undue delay and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the fourteen day period.
Costs and obligations for returns
The customer bears the direct costs of returning the goods. These may vary depending on the size and weight of the goods.
If the goods cannot be returned normally by post due to their nature and have been brought to the consumer's home at the time the contract is concluded: "We will collect the goods at our own expense."
They only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods.
Reasons for exclusion or extinction
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer: e.g. special order, custom-made products.
This cancellation policy has been automatically translated into English, in case of translation errors, the German version is authoritative.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
To:
MotoCycle Equipment Thiele [MCET]
Röhrborngasse 24,
60388 Frankfurt am Main, Germany
Email: info@mcet.de
I/We(*) hereby withdraw from the contract concluded by me/us(*) regarding the purchase of the following goods(*)/the provision of the following service(*):
Order no. from online shop:____________________________
Ordered on (*)/Received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is submitted on paper):
Date:
(*) Delete where inapplicable.